At jitabat, we take your privacy extremely seriously. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and what steps we take to keep it safe. We want you to feel confident every time you log into your jitabat account.
Last Updated: January 2025
When you use jitabat, we collect certain types of information to provide you with the best possible experience. Understanding what data we gather helps you make informed decisions about using our platform. Here is a clear breakdown of the categories of information jitabat collects:
Personal Information You Provide: When you register for a jitabat account, you voluntarily provide personal information such as your full name, email address, phone number, date of birth, and residential address. This information is essential for account creation, identity verification, and compliance with legal requirements.
Financial Information: When you make deposits or withdrawals through jitabat using bKash, Nagad, Rocket, or other supported payment methods, we collect transaction details including the amount, payment method, and transaction reference numbers. We do not store your full mobile financial service PINs or passwords.
Automatically Collected Information: When you visit the jitabat website or use our mobile app, we automatically collect technical data including your IP address, browser type, device information, operating system, screen resolution, and browsing behavior on our platform. This helps us optimize jitabat for different devices and improve your overall experience.
jitabat uses the information we collect for specific, legitimate purposes. We do not collect data just for the sake of having it. Every piece of information serves a clear function in delivering our services to you. Here is how jitabat uses your personal data:
Important: jitabat will never use your personal data to spam you with unwanted marketing messages. If we do send promotional communications, you will always have the option to unsubscribe immediately.
Protecting your data is not just a policy at jitabat — it is a core part of how we operate. We invest heavily in security infrastructure to ensure that your personal and financial information remains safe at all times.
All data transmitted between your device and jitabat servers is encrypted using industry-standard SSL/TLS encryption. This means that even if someone intercepts the data in transit, they cannot read or use it. Our servers are protected by enterprise-grade firewalls, intrusion detection systems, and regular security audits conducted by independent experts.
Access to personal data within jitabat is strictly limited to authorized personnel who need it to perform their job functions. All staff with data access undergo background checks and sign confidentiality agreements. We follow the principle of least privilege — meaning employees only have access to the minimum amount of data necessary for their role.
Your jitabat account password is stored using one-way cryptographic hashing. This means that even our own technical team cannot see your actual password. If you forget your password, we can only help you reset it — we cannot retrieve the original one.
Like most modern websites, jitabat uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored on your device when you visit our platform. Here is what you need to know about how jitabat uses cookies:
You can control cookie settings through your browser preferences. Most browsers allow you to block or delete cookies. However, please note that disabling essential cookies may prevent certain features of jitabat from working correctly.
jitabat does not sell, rent, or trade your personal information to third parties for marketing or advertising purposes. Period. Your data belongs to you, and we respect that boundary completely.
However, there are limited circumstances where jitabat may share certain information with trusted partners:
All third parties that receive data from jitabat are contractually required to handle that data securely and only use it for the specific purpose for which it was shared. They cannot use your jitabat data for their own marketing or other unauthorized purposes.
At jitabat, we believe you should have full control over your personal information. As a jitabat user, you have the following rights regarding your data:
To exercise any of these rights, simply contact our support team at [email protected]. We will process your request within 30 days and keep you updated throughout the process.
jitabat retains your personal data for as long as your account is active and for a reasonable period after account closure. The exact retention period depends on the type of data and the legal requirements that apply. In general, transaction records and identity verification documents are kept for a minimum period as required by applicable regulations.
Once the retention period expires and there is no longer a legal or business need to keep your data, jitabat will securely delete or anonymize it so that it can no longer be associated with you as an individual.
jitabat is strictly an adults-only platform. We do not knowingly collect personal information from anyone under the age of 18. If we discover that a minor has registered an account on jitabat, we will immediately close the account and delete all associated personal data. If you believe that a person under 18 is using jitabat, please report it to our support team immediately.
jitabat may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will update the "Last Updated" date at the top of this page and may notify you through email or a notification on the jitabat platform.
We encourage you to review this Privacy Policy periodically. Your continued use of jitabat after any updates constitutes your acceptance of the revised policy.
If you have any questions, concerns, or requests related to this Privacy Policy or how jitabat handles your personal data, please contact us. We are committed to addressing all privacy-related inquiries promptly and transparently.
Email: [email protected]
Our dedicated privacy team at jitabat aims to respond to all queries within 24-48 hours. For data access or deletion requests, please allow up to 30 days for full processing.
We use multiple layers of protection to ensure your personal and financial information stays secure on jitabat at all times.
Every connection between your device and jitabat is protected by military-grade encryption, ensuring your data cannot be intercepted or read by unauthorized parties.
Enterprise-grade firewall systems monitor and filter all incoming and outgoing traffic on jitabat servers, blocking malicious requests before they reach your data.
Your jitabat password is stored using one-way cryptographic hashing. Even our own engineers cannot see your actual password — only you know it.
Staff access to jitabat user data follows the principle of least privilege. Only authorized personnel can view specific data, and every access is logged and audited.
Independent cybersecurity experts regularly test and audit jitabat infrastructure to identify and fix vulnerabilities before they can be exploited.
Our 24/7 security monitoring systems detect unusual activity on jitabat accounts instantly, triggering alerts and protective measures to safeguard your information.